Over the years I have worked with many software vendors from Microsoft to companies like yours, and your company has consistently provided me with the best support.
'Double Imag' backup software ranks as one of the best software products that I have used myself and sold to my customers.
Its ease of installation and use far exceeds any other products that I have tried. Quite frankly it works as advertised, something you do not see very often from software vendors.
On the few occasions when I have needed support your team has always gotten back to me promptly and in most instances, there was not a problem with the software just the configuration. You always provide minor upgrades free of charge and I believe your upgrade policy is more than fair. It seems that many companies have lost sight of support to the customer.
The goodwill that is generated by your support keeps me recommending your product to all of my customers.
Please feel free to use me as a reference for any of your products.
Kevin Rhea, President
Secure Systems, Inc.
Bartlett, IL
Just like to let you know how satisfied I am
with Double Image.
First time I've run across geeks who write code who are aware of the word Logic.
Double Image is simple, easy, effective and affordable.
Thank you for your great software. Wish I found your site long ago.
Cheers,
Len
Fort Pierce, Florida
Just a short note to relate that Double Image brought my system "Back to Life" after a major crash of my XP Pro based system.
Nothing was left after the system malfunction and I had to resort to using Double Image.
The restore was fantastic, fast, and "totally on the money". Thanks
to Double Image, I was back on the air in a short few minutes.. It was
FAST with 100 percent success.
Thanks again for providing a great product.
Don Sanborn
Thank you! We have now used your product for over a year and it has worked flawlessly. We wanted a product that would back up our files with no compression because so far 100% of our need for backup has been to retrieve a lost or corrupted file rather than to recover from a major system failure.
We run separate, daily, weekly and monthly backups [23 separate backups in all]. Your software has been never failed. It just quietly runs on its schedule. Thanks for removing stress from my life.
Rex A. Ewald
Voegeli, Ewald & Bartholf Law Offices, S.C.
Monroe, Wisconsin
Hi, just wanted to let you folks know how happy I am with Double Image. I just got it configured this weekend.
My application is pretty simple just backing up some folders on my C: drive to an external backup hard drive but it works great!
I have a schedule setup to do this once a day using the scheduler as well as a batch file with a shortcut to run it manually from the desktop. I am very happy with this software!
The help files are well put together so even I could figure out the settings I needed. Saved a
lot of calls to your tech support line too.
Anyway its nice to get software that works and is well
documented along with a real person on the phone too.
Thank you again for a great product.
John McGaughey
Athens Georgia
I did extensive research for good, easy and safe backup programs. Double Image fits the bill.
The fact that Double Image mirrors the data rather than creating a single proprietary backup-set was a major plus.
My digital photography media tends to grow into the hundreds of GBs. Now I have Double Image
scheduled to routinely copy changed or new files to my Firewire external hard drive, with
verification.
Thanks again - a good product and excellent support is more than I expected from my online
purchase.
Ludo
Hong Kong
Host Interface has been around for over 20 years. In the last five years they turned their attention to the backup software market and have produced one of the best and most logically written pieces of software I've seen in ages.
Reminds me of the early 80's when the far fewer software publishers anguished over creating incredible products and a "new version" was really that and not just a fix of previous versions and resulting bugs.
I strongly recommend that you check out the program, "Double Image" and the version that handles open files, "Double Image-O".
Stuart P. "Stu" Needel
Trainer, Speaker, Consultant
Baltimore, MD
"Using other disk backup software, some of our customers have reported intermittent problems with "Delayed Write Failed" errors and others have experienced mysterious "hard disk paging" errors when backing up to the USB drives. We have spent considerable engineering effort trying to determine whether the problems were related to our hardware."
"I'm pleased to report that since installing Double Image-O, the customer has received NO further disk failures and the backup has worked 100% reliably every night."
Darren McBride
What a surprise!! An application that does what it's supposed to. And a great company that stands behind it.
After searching for a backup solution to increase data availability across multiple platforms, I downloaded Double Image-O.
This product is designed well and works flawlessly. I wish all companies were as easy to deal with as Host Interface International.
Thanks for a great product.
David Wink
The Oxford Group
Parsippany NJ
I tried Double Image after downloading the trial version from ZDnet.
Double Image is the best backup software I have used to date, because of its simplicity and speed.
Like many people I now keep many scans and digital camera shots on my PC, and whilst I could not
bear the thought of losing them, copying the complete folders regularly was such a chore. Double
Image is the ideal solution.
I have also found Double Image perfect for synchronizing my laptop with my PC over my home network.
Again, speed and simplicity are the attraction, especially once the profile has been set up.
Kind regards,
Alan Westwood
Scotland, UK
I downloaded your product, Double Image .
After evaluating it for 1 day, we just had to purchase it on your web site. What a bargain!
We installed it on our new Windows 2003 Server.
We are very religious about our backups. We prefer to spend the time doing backups, then restoring data if it is lost or destroyed. The image of our server only takes a couple of minutes after running it the first time. We set it up to backup every hour.
This program was exactly want we were looking for. It does everything you could ever want in a backup program.
THANK YOU FOR MAKING SUCH A GREAT PRODUCT!
Regards,
Gary Friedman, President
EZ-flo Nozzle & Equipment Corp.
I have performed fairly large backup and restore procedures successfully, without data loss, I am pleased with 'Double Image-O'.
The critical part of any backup/restore software is restoring when and where required; the acid test is its ability to restore accurately and without data loss or corruption. 'Double Image-O' passes that test.
With a clean and clear main screen and nothing essential missing and nothing superfluous included 'Double Image-O' tells you what it's doing while it's doing it and it does it without fuss.
Marcus Fitzpatrick
London
For years, I have used expensive 'Backup Exec', 'Yosemite' along with the normal MS backup programs for both tape and disk backup.
In our network environment with the variety of servers and workstations, none of the previous backup systems have been as trouble free and as easy to work with as "Double Image-O".
And, for support, the company representatives are quick to respond and are very helpful in making sure their product features are working as advertised.
Performance and service from 'Double Image-O' and the helpful people at the company are greatly appreciated.
John Johnson, VP
AquaTec, Inc.
I tested many backup software products before I decided on Double Image-O. I wanted a simple to use, simple to configure and no hassle backup program that really works.
The first time I tested your Double Image-O I knew this was the one. I even called tech support and found the person on the other end to be most helpful, pleasant, and knowledgeable.
Thanks for all the effort you put into your product.
Jim Charos
NV
First, let me say thanks for a product that makes sense for doing back sessions. I have a simple share NAS used as a file server and a Maxtor one touch for back up. The Retrospect software that came with each of these products just does not do the job I need.
It was refreshing to find your backup software. Double Image-O is easy to use and with minor setup works like a dream.
My goal was to set up a system that would have our company up and running with all files intact within 24 hours after a fire, earthquake, or theft.
With your Double Image backup software, for copying open files, I can take all our files home each evening in a format that is Windows ready.
Sam Gonzalez
Velocity Irrigation, Inc.
One of my domain controllers was running as a file server on a dynamic disk. So, at first, I was searching for a backup software which could image dynamic disks.
V2i Protector Server Edition seemed suitable. But it was too much expensive. Also, I heard that active V2i Protector used too much of the computer resources.
After using Double Image for a couple of months, I just want to let you know what I particularly like about it.
* Found Double Image to overcome the price problem.
* Double Image allows me to fully use my server while a server snapshot backup is taking place.
* Double Image also works quite fine with Japanese characters. (perhaps because it's a Unicode build)
* Double Image honors the date/time format of the user's regional setting.
These are rare accomplishments among English software which is usually not internationalized.
Thanks, and please keep up the good work.
T. H.
Japan
Let me tell you that it is wonderful to be free of the hassles of tape drives and all its time consuming worrisome interruptions.
Right on schedule, every day at 10:30 Double Image-O comes alive, does its thing in about 3 minutes and quietly goes back to dormancy.
It is so quick and so unobtrusive. It just turns on with a low whisper, does nothing at all to slow down my current work with programs that are open, and definitely does not distract me from my work.
So, thank you for introducing me to Double Image-O.
Dr. Stephen Barchet
Double Image is rock solid, what you expect from a first class product
Usage is simple and uncomplicated, the GUI is very intuitive as a whole. The overall program design is excellent, period.
Well worth waiting for, thank you!
Christian Burnat, Systems Consultant
Sydney, NSW, Australia
Double-Image is great. The new version is still compact, but the interface is cleaner and easier to use. The new advanced features (remote registry backup especially) make this tool invaluable to me.
As a consultant, I've installed Double Image at almost every one of my clients. Most of my clients have tape backup solutions (that *usually* can recover files after a few hours of effort), but with Double Image , backups are fast and the files are right there.
With the cost of large hard drives so low now, it is silly not to use Double Image as the primary means of on site backup. It has saved my clients many times.
Thanks for a great piece of software.
Steve Walker
Consultant
Thank you for good service and support. I really like Double Image as my preferred backup software, especially because it does a great job in synchronizing the My Documents folder.
During one of my travels last year, the HD on my laptop crashed and I had to wait for a new HD. However, I used Double Image to backup to a 40GB LaCie HD every day. Whilst waiting for my new HD (3 days or so), I just plugged in the LaCie in my colleague's laptop and accessed/worked on all my files straight from the HD. I also had all the software, incl. drivers for the ThinkPad, on the LaCie and I had the original WXP CD with me, so reinstallation of everything when the new HD for the ThinkPad arrived was a breeze.
Needless to say, should I choose to use Retrospect, I would had to restore all 20,000 files (2.5GB) onto the replacement PC in order to access/work with my data, then delete all files when I am finished. As you know, this is not good practice with respect to data security.
Thank you for providing a good mission critical software solution.
Per Christensen
London
Organizations like us have huge amounts of data, but only limited budgets for data protection. That's why it is essential we take advantage of rock-solid, intuitive, economical solutions like the Double Image .
Data and content is our lifeline and our system administrators truly appreciate Host Interface International's help in delivering uncomplicated, turn-key solutions that fit into the larger context of a well-managed business.
Marion S, Systems Engineer
CNN, Turner Networks
A USA company, owned and operated in the USA.
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